Thaum tus kabmob kis tus kabmob sib kis tau tshwm sim thiab Samsung cov chaw pabcuam yuav tsum raug kaw ib ntus hauv tebchaws Canada, lub tuam txhab tau los nrog kev daws teebmeem uas tso cai rau cov neeg siv khoom hauv zos txuas ntxiv tau txais kev txhawb nqa thiab kev xa khoom ruaj ntseg. Thiab rau qhov kev siv zog no, Canadian ceg ntawm Kaus Lim Kauslim thev naus laus zis tam sim no tau txais txiaj ntsig nyiaj hauv qeb Cov Neeg Siv Khoom Zoo Tshaj Lij Tshaj Lij Tshaj Tawm ntawm International Customer Experience Award (ICXA).
Samsung yeej khiav-up rau nws Txoj Haujlwm Nyob Hauv Tsev, Nyob Zoo, tau pib sai tom qab qhov chaw pabcuam raug kaw hauv tebchaws Canada, dhau los ntawm lub tuam txhab tuav nws txoj kev cog lus rau kev nyab xeeb thiab kev pabcuam tshwjxeeb rau cov neeg siv khoom. Qhov kev zov me nyuam tau tso cai rau cov neeg siv khoom tuaj yeem sau npe dawb contactless tuaj tos thiab xa rov qab tsis hais seb lawv cov khoom puas nyob hauv warranty.
Cov duab thaij duab
Tsis tas li ntawd, Samsung tau siv cov txheej txheem kev nyab xeeb xws li cov qauv kev tu cev nruj ntawm cov chaw pabcuam thiab kuj tau dhau los ua cov chaw tsim khoom hauv kev lag luam nkaus xwb los muab kev xaiv kho "chaw nres tsheb" rau cov khoom siv loj. Nws kuj yog tib lub chaw tsim khoom hauv Canada uas xa cov cuab yeej rov qab rau cov neeg siv khoom hauv peb mus rau tsib hnub ua haujlwm.
Koj tuaj yeem txaus siab rau
Ntxiv rau Samsung, ICXA tau lees paub Ministry of Health ntawm Saudi Arabia thiab Petromin Express, PZU SA, Shell International thiab Sunway Malls rau cov neeg siv khoom zoo tshaj plaws hauv kev kub ntxhov. "Peb zoo siab heev los ntawm qhov khoom plig rau peb txoj kev cog lus los muab kev pabcuam yooj yim, seamless thiab pheej yig rau peb cov neeg siv khoom thoob plaws lub tebchaws," Frank Martino, tus lwm thawj ntawm Corporate Service department ntawm Samsung Canada, cia nws tus kheej hnov.
